Online Help > Support/Resources > Tips And Tricks

Team Tips



Here are 4 RDM team tips.


Security, Users & Groups


Sharing session information is great -- but controlling access is bliss.


Through Remote Desktop Manager Groups & Security settings, you can control access and user rights for specific sessions and actions.


Start by defining the groups, and assign users rights for each appropriate user. Keep in mind that once sessions are assigned to a security group, users must have access rights to them. Sessions without a security group are considered public.


User Management

User Management


Version Management


Here’s a familiar scenario: your team has been using Remote Desktop Manager for months or even years, and all is well. Then along comes a new version full of cool new features, and you think that everyone in your company should upgrade. Is this going to cause misery and perhaps rioting? No!


Version Management

Version Management


We’ve made this extremely easy. Simply go in Administration - Data Source Settings - Version Management. Let me explain some of the settings.


Disable auto update notification – This will disable the “New version” is available message. (You’re welcome!)

Minimal version – This specifies the minimal acceptable version. If a member of your team runs an RDM version below this level, they’ll be prompted to upgrade.

Download URL – This improves install speed by downloading the MSI onto your local network, and lets all of your team members easily upgrade from this path. In short, this saves time and avoids installing the wrong version.


The Administration - Data Source - Serial section is useful if you have a Site or Global License, and keeps you from having to manually set the key on every client.


Data Source Settings


The general tab of the Administration - Data Source Settings form allows you to easily control security aspects.


A great team feature here is the System Message, which allows an administrator to inform users of upcoming system downtime, policy change, or anything else. Each user will get the message when they perform the next action (open, edit, refresh…) of the data source. Use it to display company confidentially clauses or, if you wish, create chaos with a message like the one above. A little bit of chaos is good for the soul.


System Message

System Message


Devolutions Server


Do you need Active Directory group or role management? Or perhaps you have off site users who need to access the shared data source, but don’t want to use a VPN connection? Maybe you want more security and caching? Devolutions Server delivers all that and much more!


You can deploy Devolutions Server internally or online to create an enterprise wide high-end data store.