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How to Enable and Send RDP Logs

Description

 

It's possible to enable some logging in Remote Desktop Manager for Mac to troubleshoot issue that may occur when opening an embedded RDP session.

 

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The log file will be requested by our support team.

 

Settings

 

To enable the logs in a RDP session, go in the Advanced tab of the RDP session.

 

Enter com.freerdp.*:Debug in the Filter field of the Logs section and the file name that you want in File path.

 

Enable Logging

Enable Logging

 

Reproduce the issue and send the log file to our support team at support@devolutions.net for analysis.