Online Help > Commands > Help

Profiler

Description

Remote Desktop Manager for Mac has a built-in profiler to diagnose connectivity issues with a data source.

 

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Too many custom images could dramatically increase the size of the data source and cause load time issue.

 

Procedure

 

1. Select Help - Profiler.

 

Help - Profiler

Help - Profiler

 

2. Move the window to the side in order to display the Remote Desktop Manager main window and refresh the data source by using the refresh button or by using File - Refresh.

 

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Holding the CTRL key while performing the refresh will force a full reload of the data source, thereby ignoring the cache.

 

Perfromance Profiling

Perfromance Profiling

 

3. The Profiler data will appear in the Performance Profiler window.

 

Performance Profiling result

Performance Profiling result

 

4. Click on Send Trace to Support in order to send the Profiler data logs to our Devolutions support team. You can add a Marker when running multiple tests to separate them.

 

Send Trace to Support

Send Trace to Support

 

Debug only

 

To learn more about the debug option please see Debug only.