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The caching mode will determine how the client will re-load entries when changes are detected. On large data sources caching is a must and will increase performance significantly.


This feature is only available when using an Advanced Data Source.


If the cache is outdated, press CTRL+Refresh or CTRL+F5 to refresh the local cache. This will force reading from the database to recreate the cache.


The Caching mode option can be access via the File - Data Sources - Edit Data Source - Advanced tab of an Advanced Data Source.


Data source settings - Advanced tab

Data source settings - Advanced tab




No client caching.


Simple caching is the legacy caching mode. Performance may suffer when connected to data sources containing many sessions.

On a modification of data within a data source the server cache token is changed. When Remote Desktop Manager for Mac performs a refresh it will compare it's local cache token with the data source token.


Intelligent cache has the ability to handle many more sessions without experiencing performance degradation.

In the case of intelligent cache each modification performs a token update on the server. When Remote Desktop Manager for Mac performs a refresh action it will query the data source for any changes (delta) of changes to be applied client side since it last checked the data source. The delta of the changes is then sent to the application and applied locally.

When first opening the data source Remote Desktop Manager for Mac will loaded the session from the offline file then refresh to get the up-to date information.


You can find the configuration file by doing a right click on your Finder - Go to Folder and in the Folder dialog type  ~/Library.

You can then follow the path Application Support/com.devolutions.remotedesktopmanager select the pertaining database where you will find the offline.db file.

The file is a SQLite database encrypted using a non-portable computed key hash.


You can enhance the security of the offline file by setting the Enhanced security in the Data Sources Preferences - Offline Security.


Depending on the configuration of the Caching Mode and of the Offline Mode the Offline.db file may still exist since the file has as a dual purpose caching and offline line support.